Terms and Conditions

Acceptance of Terms

By accessing or using The GMB Expert website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

About Our Services

The GMB Expert provides Google Business Profile (GMB) optimization, GMB recovery, suspension removal, Google Maps ranking, verification assistance, review management, local SEO services, and related digital marketing solutions.

No Guaranteed Rankings

While we use industry best practices to improve your Google Business Profile visibility and local search presence, we cannot guarantee specific rankings, positions, traffic levels, leads, or business results. Search engine algorithms and Google policies can change at any time.

Client Responsibilities

Clients are responsible for providing accurate business information, access credentials, verification details, business documents, and any other information required to complete the requested service.

Google Business Profile Compliance

All services are provided according to publicly available Google Business Profile guidelines. We do not support fake listings, misleading information, prohibited categories, or activities that violate Google's policies.

Payments

Payments for services must be made according to the agreed project terms. Work may begin only after confirmation of payment where applicable. Delayed payments may result in service delays or suspension.

Refund Policy

Due to the nature of digital services, completed work, consultations, audits, optimizations, and delivered services are generally non-refundable. Refund requests, if applicable, will be reviewed on a case-by-case basis.

Intellectual Property

All website content, graphics, text, branding, strategies, reports, and materials created by The GMB Expert remain our intellectual property unless otherwise agreed in writing.

Third-Party Platforms

Our services may involve third-party platforms such as Google, Google Maps, Google Business Profile, WhatsApp, hosting providers, analytics tools, and other marketing platforms. We are not responsible for service interruptions, policy changes, account suspensions, or actions taken by third-party providers.

Limitation of Liability

The GMB Expert shall not be liable for any direct, indirect, incidental, consequential, or business losses resulting from the use of our website, services, recommendations, or third-party platform decisions.

Website Usage

Users agree not to misuse the website, attempt unauthorized access, distribute malicious software, copy website content without permission, or engage in activities that may harm the website or its users.

Service Modifications

We reserve the right to modify, update, suspend, or discontinue any service, feature, pricing structure, or website content at any time without prior notice.

Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

Termination

We reserve the right to terminate or refuse service to any individual or business that violates these Terms and Conditions or engages in unlawful, abusive, or fraudulent activities.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of courts located in Dehradun, Uttarakhand.

Last Updated: June 2026